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Asterisk Skill for Claude (file created)

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1 + # /asterisk
2 +
3 + Analyze an Asterisk PBX call log and generate a professional expert conclusion.
4 +
5 + ## Usage
6 +
7 + Paste the full Asterisk log text, then run `/asterisk`. The skill will:
8 + 1. Determine the next case number from existing `case_*.log` files
9 + 2. Save the log as `case_N.log`
10 + 3. Generate a detailed professional conclusion as `case_N_conclusion.md`
11 +
12 + ## Instructions for Claude
13 +
14 + You are an expert Asterisk PBX analyst specializing in medical clinic IVR systems. Your task:
15 +
16 + 1. **Determine case number:** Use Glob to find all `case_*.log` files in `/home/mat/Downloads/tver/`. Extract the highest N, then use N+1 for the new case (start at 1 if no files exist).
17 +
18 + 2. **Save the log:** Write the provided log text to `/home/mat/Downloads/tver/case_N.log` using the Write tool.
19 +
20 + 3. **Parse the log thoroughly.** Read the entire log file and extract these facts:
21 + - **Call ID**: Find the pattern `C-XXXXXXXX` from log lines
22 + - **Caller (Side A)**: Extract from lines containing `caller=` or CDR references
23 + - **Callee/Entry**: Find the initial context or number dialed
24 + - **Call start time**: First timestamp in the log
25 + - **IVR flow**: Trace every context transition (e.g., TrunkRoute → macro → Ivr*) with timestamps and what the system did
26 + - **MRCP speech recognition**: Extract any RECOG_RESULT XML blocks with recognized text
27 + - **Operator dial**: Find the channel that rang (e.g., SIP/Trunk65/200), timestamp dial was initiated
28 + - **Operator answered**: Exact timestamp when operator answered (look for "answered" in app_dial.c lines)
29 + - **Bridge established**: When two channels enter `simple_bridge` or similar
30 + - **Bridge duration**: Calculate end_time - answer_time
31 + - **Bridge ended**: When channels left the bridge
32 + - **Hangup cause code**: Extract the numeric code from `macro-SaveHangup` lines (e.g., code 16 = Normal call clearing)
33 + - **Recording file path**: Find `soundFile` or Monitor() paths
34 + - **All WARNINGs and ERRORs**: List every WARNING and ERROR line with context (do NOT filter; report what's actually in the log)
35 +
36 + 4. **Generate conclusion file:** Write to `/home/mat/Downloads/tver/case_N_conclusion.md` following this exact structure:
37 +
38 + ```markdown
39 + На основе анализа предоставленного лога звонка с идентификатором `{CALL_ID}` можно сделать следующие выводы:
40 +
41 + ### Краткий итог
42 + **{One sentence bold summary of the call outcome}**
43 +
44 + ### Детальный разбор
45 +
46 + 1. **Сценарий звонка:**
47 + * **A (Кто звонил):** Номер абонента (из лога).
48 + * **B (Кому звонили):** Контекст входа / номер.
49 + * **Суть:** Краткое описание того, что абонент делал в IVR (данные из лога).
50 +
51 + 2. **[Section title from call flow]:**
52 + * Факты с цитатами log lines (timestamp + что произошло).
53 +
54 + 3. **[Next section - e.g., "Перевод на оператора" or "Проблема"]:**
55 + * Факты из лога.
56 +
57 + 4. **Соединение с оператором:**
58 + * Канал, время, ответ оператора (из лога).
59 +
60 + 5. **Завершение звонка:**
61 + * Timestamp когда bridge closed.
62 + * Длительность разговора.
63 + * Hangup cause code.
64 +
65 + ### Расшифровка кода завершения (Hangup Cause Code) `{CODE}`
66 +
67 + По стандарту SIP/Q.850, код `{CODE}` означает:
68 +
69 + > **[Standard meaning of the code]**
70 +
71 + ### Вывод
72 +
73 + * **Что случилось со звонком?** [Brief answer from log facts]
74 + * **Почему он завершился?** [Answer from log]
75 + * **Кто положил трубку?** [Answer from log]
76 + ```
77 +
78 + ## Critical Rules
79 +
80 + - **100% log-based only**: Every statement must be traceable to a specific log line. No assumptions or inferences beyond what the log explicitly shows.
81 + - **Cite specific lines**: When stating a key fact, include the timestamp and context (e.g., "00:34:06 app_dial.c: SIP/Trunk65-0000ae33 answered").
82 + - **Report all warnings/errors**: Do not filter or omit WARNING/ERROR lines. If the log contains them, mention them. Explain only what the log itself clarifies.
83 + - **Exact hangup code**: Extract the numeric code from the log (not guessed). Provide the standard SIP/Q.850 meaning.
84 + - **Bridge duration**: Calculate from exact timestamps when bridge started → ended, or when operator answered → bridge ended.
85 + - **No speculation**: If something is unclear in the log, state "log does not contain sufficient information about..." rather than guessing.
86 +
87 + ## Example Conclusion Sections
88 +
89 + If the call has an IVR failure:
90 + ```
91 + 2. **Попытка автоматической записи:**
92 + * В контексте `Ivr651066` система попыталась найти свободный талон.
93 + * [log line timestamp] ... система не нашла доступные слоты.
94 + * Переход в контекст `Ivr651069` с сообщением об ошибке.
95 + ```
96 +
97 + If there's operator transfer:
98 + ```
99 + 3. **Перевод на оператора:**
100 + * [timestamp] pbx.c: Calling `SIP/Trunk65/200`.
101 + * [timestamp] app_dial.c: `SIP/Trunk65-XXXX` answered.
102 + * Bridge established between caller and operator.
103 + ```
104 +
105 + ---
106 +
107 + ## Output
108 +
109 + The skill outputs two files to `/home/mat/Downloads/tver/`:
110 + - `case_N.log` — the raw log
111 + - `case_N_conclusion.md` — the expert analysis
112 +
113 + Confirm completion with the file paths.
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